VICTIM SUPPORT CENTRE FOR THE PROVINCE OF MANTUA
No matter the crime of which you are victim, we will be by your side for helping you.
WHAT WE CAN DO FOR YOU
The Centre of Support for Victims of Crime, managed by Libra Onlus Association, since May 2012, offers a support proposing individual trainings defined step by step together with the person that needs the assistance. The main purpose of the Centre is the empowerment of the person, as the strengthening of the capacities of self-determination and the acquisition of the instruments necessaries for the overcome from the situation of victimisation.
At the Help Desk we receive you with respect for the individual privacy and for the situation of vulnerability. We listen your need of help, we orient you and inform you about your rights and the help trainings present on the territory. We will be always your costant reference point until the overcome of your moments of difficulty.
We are ready to offer you RECEPTION, EMOTIONAL SUPPORT, FIRST LEGAL ORIENTATION and CONNECTION TO LOCAL SERVICES.
CSVR dispenses its service according to the European directives and recommendations about protection and support for victims of crime:
DIR 2012/29/EU, DIR. 2004/80/CE, COM. 274/2011, DIR. 275/2011, REG. 276/2011
It is possible to be received, by prior appointment, during all the working week, according to the time established between the parties. It is possible, furthermore, the sending from another public/private local service otherwise, for the emergencies, there is a cell phone number on call h24.
The Centre guarantee interviews under strict conditions of confidentiality aimed to support the person for dealing the situation of difficulty and provide an orientation in respect to different types of support offered.
Information and first free legal advice. It is possible to receive specifics information about the modalities of the different legal actions and denunciation, about the forms of protection in the criminal proceedings and about the modalities of conduction of those ones. CSVR is furthermore at disposition for informations about the possibilities to acces to the Legal aid.
ORIENTATION AND ACCOMPAYNING
The orientation to the services on the territory and the support in the reconstruction of the social cobweb of reference. The Centre offers orientation and reception to the public and private services present on the territory.
The activation of the network of services, the involvement of the family and social framework of reference with a view to the strengthening of the social bonds and of the relationships on which the victim can count are useful for helping the person to overcome the relational, economic, psychological and social isolation and to reconstruct a dignified life.
EMOTIONAL AND PSYCHOLOGICAL SUPPORT
Emotive support and meetings aimed to the empowerment for the person that is received at the Centre of Support for Victims of Crime. The Centre offers meetings with operators specifically trained, aimed to the correct definition of the situation that caused victimized, to the overcome of situation of ambivalence in which always victims find themselves and to the empowerment of the capacities of the self-determination of the person.
You can contact us during office hours, from Monday to Friday 09.00am – 6.00pm, to the number +39 0376.49165.
In case of emergencies contact us h24 seven days a week, to the number +39 338.3127352
If you prefer to visit our Centre, you can find us at 6 Sandro Pertini Street, Mantua. For ensuring a better service, we invite you to telephone us for setting up an appointment.